Pega Customer Service procedures
Complete the procedures in this section to adopt features after an update to Pega Customer Service release 8.6.
Pega CRM for Healthcare
8.6
Feature Adoption for Pega Cloud
- Adopting new settings (Pega Customer Service)
- Adopting customer search (Pega Customer Service)
- Adopting customer verification (Pega Customer Service)
- Adopting customer composites (Pega Customer Service)
- Migrating from Legacy Webchat to Web Messaging (Pega Customer Service)
- Handling recent cases issue in the General Category service cases (Pega Customer Service for Healthcare)
- Updating Pega Customer Service chat capabilities
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