Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Updating Pega Customer Service chat capabilities

Updated on April 26, 2021

If you use Pega Customer Service chat and you update from version 8.1 or earlier, update your chat server settings and optionally migrate legacy chat queues.

Pega CRM for Healthcare 8.6 Feature Adoption for Pega Cloud
  • Previous topic Handling recent cases issue in the General Category service cases (Pega Customer Service for Healthcare)
  • Next topic Pega Sales Automation procedures

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us