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Updating from Pega Customer Service for Insurance 7.22 or 7.31

Updated on September 20, 2021

After an update to the current version of Pega Customer Service for Insurance, perform the following post-update tasks if you are updating from Pega Customer Service for Insurance 7.22 or 7.31.

Pega Customer Relationship Management for Insurance 8.6 Post-update Tasks for Pega Cloud services Environments
  1. If ruleset validation was in place, note that application validation is now recommended instead. Starting in release 8.3, Pega no longer ships the Gateway ruleset that was previously used for ruleset validation.
  2. Update access groups and application instances to reference the latest built-on application.
  3. User defined functions (UDFs) are no longer supported for Cloud deployments. Existing objects and instances referencing UDFs in the 8.4 and later application will generate missing value errors for unexposed columns. If your customized application rules used properties that relied on UDFs, you must optimize the affected properties after the update by running the column population job to repopulate these properties. To obtain the list of the properties you must optimize after the update, review the DDL SQL file to find the altered database tables.
  • Previous topic Configuring Federated Case Management case types for web mashup
  • Next topic Pega Sales Automation procedures

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