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Updated on January 18, 2022

The Pega Foundation for Financial Services helps organizations define and manage multi - stage, complex document collection processes.

Documents are defined that will be required based on the purpose. For example, an appraisal report, passport, or signed application.

Applicability logic determines when documents are required. For example, determining which customer identification programs need to be met when onboarding a new company.

Satisfaction logic determines that the required documents have successfully obtained. For example, defining the combination of documents that meets a jurisdiction’s customer identification program.

While running a case such as a mortgage application or onboarding a customer, interfaces are provided for you to manage sourcing, reviewing, and approving documents.

Two custom rule types have been created that support the up-front designing of applicability and satisfaction logic as well as managing individual cases as they are run:

Requirements: rules support identifying that the requirement is applicable along with the documents that need to be satisfied. The Requirement object (Rule-Requirement) is created at runtime and linked to a stage in the processing flow of the parent case.

Requirement Sets: rules that support identifying that the Requirement Set is applicable along with the Requirements that need to be satisfied. The Requirement Set rules (Rule- RequirementSet) are used to group Requirement rules together and apply them to a parent case. At any time in the parent case process, one or more Requirement Sets can be processed for the parent case, creating linked Requirements.

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