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Testing the installation

Updated on June 22, 2022

Complete the following steps to verify that the Pega Smart Dispute for Issuers installation process has completed successfully.

Pega Smart Dispute for Issuers Installation Guide
  1. Log in to Pega Platform as Administrator.
  2. Click Launch.
  3. Display the Case Manager portal by selecting Case Manager 7.
  4. In the +Create drop-down list, click Claim.
  5. In the Search for Transactions section for the application bundle that you want to verify, enter one of following account numbers:
    Account typeAccount number
    Visa US4352999999999999
    Visa Canada4452999999999999
    Visa AP4752999999999991
    Visa LAC4552999999999999
    Visa CEMEA4652999999999999
    Visa Europe4852999999999999
    Visa Interlink4466770009999999
    MasterCard Maestro5989913322939491
    American Express3452999999999999
    Deposit99077324 (US), 99055324 (UK)
  6. Display a list of transactions for the account by clicking Search and expanding the account number header bar.
  7. Display the selected transactions in the Process potential duplicates screen by selecting the transactions and clicking Create.
  8. Verify that the data for the transaction is being mapped to the case and the details appear in the Transaction tab and Participants section.
  9. Log out.

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