Published Release Notes

Real-time pulse processing for multinode systems

Multinode development environments now use real-time pulse processing. Previously, when a change was made on one node, the pulse processing interval could take a minute or more for that change to be reflected on another node. Now, when a rule is changed on one node, that change is immediately reflected on all the other nodes in the cluster. This change helps to ensure that users are running a rule on the same node as where the rule was changed.

Verifying that a Pega 7 Platform instance is running

You can verify whether a Pega 7 Platform instance is up and running by entering this URL: http://<<hostName:port/contextName>>/PRRestService/monitor/pingservice/ping

The Pega 7 Platform Engine responds with HTTP Response Code 200 if the instance is available. The response contains JSON text in the format { "duration":"<time in milliseconds>" }. Any other response codes or timeout indicate that the instance is unavailable.

Database storage used for passivation in High Availability mode

When an application is running in High Availability mode, the value attribute for initialization/​persistrequestor/storage in the prconfig.xml file or the Dynamic System Settings​ now defaults to "database."

Previously, applications running in High Availability mode required shared passivation, where either initialization/​persistrequestor/storage was set to “OnTimeout” or a custom passivation mechanism was used. The change to using database by default provides persistent storage for passivation, and provides control for the landing page for High Availability.

For more information, see Understanding passivation and requestor timeouts and the High Availability Administration Guide.

New field types in Form Builder

You can create forms in Form Builder that include the following field types:

• Data reference – Prompts users with a list of data records or instances of a specific data type.
• User reference – Prompts users to select or search for an existing user in the application.

For more information, see Data references in Form Builder and User references in Form Builder.

Reusable components in Form Builder

You can reuse an existing form or data reference when creating a form. By referencing the existing fields in your application, you save time and build forms that are easier to maintain. Refer to the Reuse fields panel in Form Builder to view all of the fields, forms, and data references in your application.

For more information, see Reuse fields panel in Form Builder.

Support for enterprise and express applications

When you run the New Application wizard, you can create two types of applications:

• Enterprise – A full-scale application that has access to all the capabilities in the Pega 7 Platform.
  
  By default, enterprise applications are developed in Designer Studio, but users have access to express mode.
• Express – A small-scale application that has access to a subset of the capabilities in the Pega 7 Platform.
  
  Express applications are developed in express mode, and are ideal for new users or for quickly testing functionality.

For more information, see Express applications.

CyberArk password vault support added for Pega database

With the CyberArk password vault, you can store your systems' passwords in a secure, central location and retrieve them from that location instead of directly entering credentials into the systems. This support is available only for IBM WebSphere environments.

For more information, see Pega Platform deployment guides.

Business logic-based routing to process cases more efficiently

Process cases more efficiently by defining business logic-based routing options to route tasks to customer service representatives (CSRs) who have a specified availability or skillset. For example, you can ensure that a task is routed to a CSR with a high level of a German language if it is your business need. You can also create custom lists of operators and work queues to filter CSRs who can receive an assignment.

For more information, see Choosing an assignee at run time in Dev Studio, Choosing an assignee at run time in App Studio, Configuring business logic-based routing APIs.

Support added for multiple mashups

You can now include multiple mashups on a single webpage or browser, even if the mashups have different application and authentication requirements. Use mashups to embed a Pega Platform™ application as a gadget on your website. For example, you can embed Web Chatbot and Self-Service Advisor on the same website.

For more information about mashups, see Configuring the Mashup channel.

Task board enhancements for improved tracking of tasks

App Studio and end-user portals, such as Case Manager, now provide an enhanced task board which helps you improve collaboration on task resolution. For example, you can create a checklist within a task, and then update the checklist to inform other users about the progress of the task. Attach content to a task to ensure that all users have the information that they need, and to make tasks more meaningful. Now you can also categorize tasks, and then filter them by category, to quickly access relevant information.

For more information, see Monitoring and tracking tasks in Dev Studio, Monitoring and tracking tasks in App Studio.