SR-D15262 · Issue 486888
GetNextWork properly switches applications for 'most urgent'
Resolved in Pega Version 8.3
Post upgrade, the "Get most urgent" button was unable to open a service request from another application to which the operator had access. In this case, the Operator had access to the Canada and USA applications by default, but when a service request from the Canada application context was available in the list, the Get most urgent functionality failed to switch the application context from USA to Canada in order to open the work item. Investigation showed that the GetNextWork activity was being overridden in the Pega-DecisionManager ruleset in rule resolution and that the the Pega-ProcessEngine and Pega-DecisionManager had different versions of the activity. This has been resolved by upgrading GetNextWork in the Pega-DecisionManager ruleset.
SR-D17046 · Issue 486913
DisplayHarness API updated to maintain callback context
Resolved in Pega Version 8.3
Advancing forward through a flow to the middle and then clicking on the Previous button quickly and repeatedly and then clicking on the Next button caused the system to hang. Investigation showed that when asynchronous calls to the displayHarness API happen, the callback was getting overridden. To resolve this, updates have been made to the serverProxy DisplayHarness API to maintain context for the callback API.
SR-D17694 · Issue 487182
Include Rule in RTE parameters are properly saved
Resolved in Pega Version 8.3
After creating a correspondence and including any rule, opening the parameters of the rule, and giving a Using page value before saving, reopening the parameters modal dialog showed the Using page value was null. No actions were performed on the Save button or the input value. Investigation showed that the rule parameters were not getting saved due to an incorrect element selector being used. This was traced to a recent change that modified the use of unique IDs for the selector, and has been resolved by setting the system to use a different selector independent of the ID.
SR-D5126 · Issue 487186
Corrected active state selector for IOS devices
Resolved in Pega Version 8.3
When scrolling RDL, gray artifacts were observed which did not always disappear from the UI. This was traced to the background color being applied wrongly due to an incorrect selector for active state in the layout that resulted in the gray region being visible. To resolve this, the selector has been updated to target only non-IOS devices for active state.
SR-D8790 · Issue 487286
Corrected thread cleanup logic for doUIAction in WorkCover
Resolved in Pega Version 8.3
When accessing a case from the worklist or opening the case from worklist and refreshing the case by pressing F5, clicking Approve resulted in a java.lang.NullPointerException error. Investigation showed that the "pyWorkCover" page that the section was running on was being removed in the top navigation portal / SDM portal as part of the thread cleanup logic in doUIAction. This has been corrected.
SR-D800 · Issue 487307
Mashup error resolved with try/catch block for Microsoft Internet Explorer framelement exception
Resolved in Pega Version 8.3
When a portal was launched using mash up, the intent tasks were not launched in Microsoft Internet Explorer when Add tasks button was clicked. This was found to be a site-specific use case only found with IE, and has been resolved by adding a try catch block for a window.framelement exception thrown by IE.
SR-D10178 · Issue 487425
Tika library upgraded to v1.20
Resolved in Pega Version 8.3
The tika-parsers and tika-core version have been upgraded to version 1.20 .
SR-D17822 · Issue 487429
LastRecordedTime updated to ensure full audit history
Resolved in Pega Version 8.3
When running a test flow where a flow action was configured with a pre-processing activity that used a loop to add some audit history entries, some of the audit entries were getting skipped. For example, if the loop should generate 5 entries, only 3 were seen in the history. This was traced to the pxGetCurrentTimeStampThreadUnique() function where the system checks whether the current time is greater than the LastRecordedTime. The comparison handling of LastRecordedTime and gTimeValue have now been updated so LastRecordedTime is set correctly.
SR-D16327 · Issue 487448
Updated logic for Bulk Upload count when background processing is used
Resolved in Pega Version 8.3
When multiple items were queued as part of "Bulk Upload" and the "Transfer To" operation was used with "BULK PROCESS in BACKGROUND", discrepancies were seen in the email received. For example, if two items were selected for transfer, email notifications stated that 1 item was selected and 1 item was processed instead of 2. This was traced to using 'process in background': when selected during bulk processing, the first record is processed in the foreground and remaining records are processed in the background. When the system sent the email notification once the background process was done, the total records computation was not considering the foreground-processed record, and the count was off. The timing logic has been updated to account for the foreground record to resolve this.
SR-D15261 · Issue 487510
Added ability to edit or SaveAs out-of-the-box 'Case Volume' report
Resolved in Pega Version 8.3
It was not possible to perform Edit or Save As to a Private category for the Pega out-of-the-box report 'Case Volume', which is under the Public category 'Case Metrics'. This was traced to certain out-of-the-box report definitions being saved with a pz prefix which does not support the "Save As" functionality, and has been resolved by adding a Property-Set step above "Call pxCreateRecord" to set .pyRuleAvailable to "Yes".