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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D37290 · Issue 506285

Null check added to ensure value "yyyyMMdd" displays correctly in DateTime Input

Resolved in Pega Version 8.4

An issue where the input value "yyyyMMdd" was not displayed correctly in a DateTime input field was traced to moment.calendar returning invalid formatting when executed on a null property. To resolve this, a check has been added to assess whether the datetimeframe has any properties or not.

SR-D37326 · Issue 504936

Resolved clipboard formatting issue in Reply Thread and Send Correspondence

Resolved in Pega Version 8.4

Issues were seen with the table formatting of client data after mail was sent. This has been resolved by ensuring all borders are retained in RTE when used in both "Send Correspondence Task" and "Reply Thread".

SR-D37348 · Issue 514840

Added handling for placeholder in Multi-Select List Control

Resolved in Pega Version 8.4

After adding a placeholder in Multi-Select dropdown properties to hold the default value as 'please specify' by way of a refresh section on the action tab of multi-select property, the multi-select drop was showing the 'please specify' placeholder after refreshing the section even though there was value in it. This has been resolved by adding handling to make the placeholder empty when there are values.

SR-D38581 · Issue 504776

Removed unnecessary XSS filtering on paragraph rule

Resolved in Pega Version 8.4

When a link was set in a paragraph rule, the target option was removed in the returned layout structure. This was traced to unnecessary XSS filtering which has now been removed.

SR-D38729 · Issue 507032

Included section with defer load loads in modal flow

Resolved in Pega Version 8.4

An included section in a dynamic layout with 'defer load content' enabled was not loading in a modal window when it included a table sourced from Data Page which in turn called a Connect Soap to load the data. When the modal window was launched, it indicated it was loading text but did not actually load any data. When 'defer load' was unchecked, the data loaded as expected. In addition, the tab groups in the modal screen flow were not displayed. The same tab group did show when opened through a separate flow. This was traced to the data-harness-id not getting added to the flow in the modal case, and has been resolved by adding data-harness-id to the preRenderer in modalOverlay to handle modal flows.

SR-D38946 · Issue 507907

Dragresize plugin removed from RTE for better Microsoft browser compatibility

Resolved in Pega Version 8.4

When a messge was sent through Pega chat while using the Edge web browser, the text field where the message was entered before the send button was pressed did not get cleared. This was traced to the Edge browser throwing a Permission Denied error while attempting to access a detached DOM element. To resolve this, the 'dragresize' plugin has been removed from RTE as its implementation is not compatible with Microsoft Internet Explorer 11 and Edge.

SR-D39369 · Issue 513097

Handling added for images in true/false checkboxes causing security policy issues

Resolved in Pega Version 8.4

The out-of-the-box Pega security policy AllowPegaCollaborationServices, which is included functions such as Pega Customer Services for Healthcare and required by Pega Cloud Collaboration Services, was blocking Pega images from webwb. As an example, using a checkbox "*truefalse" configured with two images for true and false values when this Security Policy was set (which has Image-Source self set), a console error was generated. This was caused by the images URL being a base-64 string instead of a page URL. This meant that when the checkbox was configured with an image, the image was being converted to bytes as if for offline. To resolve this, separate handling has been added for online cases.

SR-D39455 · Issue 508606

Shortened URLs (bit.ly) supported with custom image size

Resolved in Pega Version 8.4

Marketing offers were very slow to load, often generating requestor lock exceptions due to the wait time. This was traced to one cell in one section that housed a company logo: the source to icon had a shortened "bit.ly" URL when the ImgaeIO API in Java expected the actual URL as its input. The API could not convert the shortened URL to the actual URL, resulting in the retries and connection failure. To resolve this, 'javax.imageio.ImageIO' invocation will happen only when the image size is auto. If custom height and width are used to display an image, Pega will not depend on the Java library and the system will be able to resolve the shortened URL.

SR-D40055 · Issue 507422

Work List loads as expected in IE

Resolved in Pega Version 8.4

After upgrade, the Work List was not loading in IE. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D40617 · Issue 507566

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

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