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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-C96394 · Issue 438670

Report data query updated to better handle exceptionally large queues

Resolved in Pega Version 8.3

If the database queue was exceptionally large (more than 3.5 million items), the report data query aggregating the results was timing out and showing 0 items queued on the management landing page. To resolve this, the summary view has been changed to rely on the data pages of the detailed view instead of aggregating the results by firing another query with RD.

SR-D2400 · Issue 438739

Security for ExporttoPDF tool process improved

Resolved in Pega Version 8.3

In order to increase system security, the tool process around iframe HTML tags used in generating a PDF with chart image data has been improved.

SR-C89040 · Issue 438827

Calling flow correctly resumed after sub-process completes

Resolved in Pega Version 8.3

If a case was processed via Operator1 and passed as an assignment to a workbasket where Operator2 picked it up and performed a Reject case on it, the process in Flow1 correctly called Flow2, but once Flow2 was processed Flow1 was not resumed. If Operator2 only performed the Reject processing, Flow1 was resumed. To to ensure the correct flow resumption, the location of the pyFirstRun setting in flowMethodBody FUA has been updated.

SR-C95667 · Issue 438853

Corrected UI distortion for the errors container format

Resolved in Pega Version 8.3

After upgrade, using pydisplay to case stages in a harness resulted in misalignment issues in the UI. Investigation showed that this issue was due to an incorrect margin value for the errors container format following recent redesign work in the UI Kit, and has been resolved by correcting the value.

SR-D392 · Issue 438871

Behavior reset for using getLocalizedValue with an input string containing parentheses

Resolved in Pega Version 8.3

After upgrade, the getLocalizedValue function was not returning any value if the input string contained parentheses. This was a difference in behavior caused by a missed use case when correcting another issue, and has been resolved by resetting the system to the previous behavior of getLocalizedValue returning a localized string in cases where a Field value/Rule message is present, or otherwise returning the exact input string.

SR-D1441 · Issue 438905

CMIS Timestamp function updated to support more timezones

Resolved in Pega Version 8.3

When trying to edit any attachment , a null pointer exception was generated from the out of the box activity pygetobjectfromAPPCMISConnector by the pzFormatCMISTimestamp function in the class PRDateFormat.java. This was traced to CMIS using a library that did not support all the possible timezones for a timestamp. To resolve this, the RUF pzFormatCMISTimestamp has been updated to use java.text.SimpleDateFormat as it currently supports the highest number of timezones and permutations in the CMIS timestamp format. A check has also been added so that if a timezone cannot be found, the date is simply not converted and a warning is logged.

SR-D3604 · Issue 439095

Parameter support added for openAssignment

Resolved in Pega Version 8.3

An enhancement has been added that will allow leveraging the Associate Requestor for Chat interactions through parameter support for the openAssignment action. This will allow an activity to be called to create the interaction and pass back the assignment and open it using the openAssignment API.

SR-D2380 · Issue 439108

Fixed Export to PDF page formatting

Resolved in Pega Version 8.3

A formatting issue was seen when using export to PDF; the first page contained only the title of the report as well as the filter, the generated date, and the number of records, and the exported data was included only from the 2nd page onwards. This has been corrected, and some performance improvements for the generation time were added.

SR-D3598 · Issue 439124

CSS updated to correct Microsoft Internet Explorer issues with Flexbox

Resolved in Pega Version 8.3

After launching a user portal from Dev Studio in IE11, the screen appeared blank. Each table column was stretched out, and a horizontal scroll bar appeared at the bottom of the screen that scrolled infinitely. Investigation revealed that this issue was caused by Internet Explorer not completely supporting FLEX containers. To resolve this, the CSS code for the screen layout region content has been updated to compensate and properly display in IE.

SR-D26641 · Issue 439205

Truncate now considers empty Cassandra cluster as proper DDS state

Resolved in Pega Version 8.3

After setting up two external Cassandra DDS nodes with data sets, decommissioning one node and running truncate resulted in the exception "Truncate cannot be performed due to an inconsistency in the Cassandra cluster status". This was traced to the empty cluster being considered an improper state of DDS that then failed a consistency check, and this has been resolved by modifying the consistency check behavior to consider an empty cluster as a proper state of DDS.

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