Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C76412 · Issue 425189

Content type header removed from default inclusion in JWT token to support MS integration

Resolved in Pega Version 8.2.1

In order to integrate Pega with Office365 to use the Outlook API to Send and Get messages, an access token is required as a part of Authentication process. For obtaining an access token from the Azure directory, the process is to follow the OAuth 2.0 client credentials flow which requires the generation of a JSON Web Token (JWT) with the required Header, Payload and Signature. However, because Pega adds the tag "cty": "application/json" by default, using the out-of-the-box 'Token Profile' rule to generate the JWT and pass the same in a REST call to Microsoft was resulting in a error response indicating that there was an unsupported token header. This has been resolved by removing the content type header in the JWT token.

SR-C79482 · Issue 424536

DSS added to allow custom timeout for BIX query

Resolved in Pega Version 8.2.1

The BIX query to retrieve the blob column was taking up to 60 seconds for large volume, causing timeouts. Previously, the extract defaulted to using repost pzSample which is internal/final and has a default timeout of 30 seconds. In order to avoid timeouts, the new DSS "BIX/selectQueryTimeout" has been added to allow setting a custom value. Further refinements will be made for multi-tenant environments in a future release.

SR-C85614 · Issue 427439

BIX extract connection leak repaired

Resolved in Pega Version 8.2.1

The first time that a BIX extract was run it failed with a timeout. Running it again immediately was successful. Investigation showed that if the BIX connection timed out, the connection was not being returned to the connection manager due to a failure to reset the autocommit for a connection that partially ran but was not properly closed. This has been resolved by adding handling that will return the connection to the pool and clear the map if there is an exception. Further refinements will be made for timeout issues in multi-tenant environments in a future release.

SR-C84135 · Issue 424531

Metadatatree updated to be function-scoped in UI to resolve custom tab control display issue

Resolved in Pega Version 8.2.1

When switching rapidly between two custom tabs, especially clicking in and then clicking away before the busy icon could be displayed, the section containing the tab controls was intermittently refusing to display. Refreshing the browser or clicking on the Pega button made the section visible again. This was traced to the template "metadatatree" getting overlapped with subsequent template processing due to a timing issue as "metadatatree" was being maintained in the global window object. To resolve this, "metadatatree" has been updated to be function-scoped in renderUI to avoid timing issues.

SR-C82059 · Issue 423071

Support added for configuring key stores using prconfig or system properties

Resolved in Pega Version 8.2.1

Previously, stream service only supported key store and trust store configuration using Data-Admin-Keystore instances. Unlike cluster encryption, it did not allow the configuration of key stores using prconfig or system properties. In order to align Stream service SSL configuration with the rest of the platform, support has now been added for the following system and prconfig properties: -Dpega.cluster.keyStore -Dpega.cluster.keyStorePassword -Dpega.cluster.trustStore -Dpega.cluster.trustStorePassword

SR-C89656 · Issue 426423

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.2.1

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C84939 · Issue 428564

setTenantName API exposed in the rules alyer

Resolved in Pega Version 8.2.1

In order to support more efficient message ingestion in a multi-tenant environment, the setTenantName API has been exposed in the rules layer.

SR-C85752 · Issue 425073

New MaxFileSize extension point added for pyMaxFileSizeViolation

Resolved in Pega Version 8.2.1

A severe guardrail warning was raised when saving the activity pyMaxFileSizeViolation into a ruleset. This was traced to the CheckForWarnings Activity of Rule-Obj-Activity which checks if any activity referenced is an internal activity. Activity pyMaxFileSizeViolation was calling the internal pzGetCMMaxFileSize activity, and the warning appeared because the py activity was overridden in the application ruleset. To resolve this and add an extension point, pzGetCMMaxFileSize has been modified to a new data transform called pxGetCMMaxFileSize, which is called in pyMaxFileSizeViolation.

SR-C88236 · Issue 428779

Debug logging added to HTTP API for improved diagnostics

Resolved in Pega Version 8.2.1

Debug loggers have been added to the HTTP API to provide more complete diagnostics for an error where users are redirected to login screen after providing valid credentials. As a workaround, restarting the node server will resolve the login issue.

SR-C87399 · Issue 426183

pzEditSkills activity updated for better skill matching

Resolved in Pega Version 8.2.1

In the pzEditSkills activity, a select skill is added to the operator. A check is made using a comparison of pyRuleName equal to pySkillLabel to see whether this skill exists in the system; if it exists it is directly added to the operator profile, and if it does not it is created and added to the operator profile. However, pyRuleName uses a short skill identifier string, for example ‘XML’ whereas pySkillLabel is the longer human readable string, for example ‘XML programming skill’. Therefore, it was possible for Pega to determine the skill did not exist and proceed to creating a new skill with pyRuleName equal to the pySkillLabel of the existing skill in the first available unlocked ruleset. In order to ensure the proper matches are made, the pzEditSkills activity step 4.1 has been modified to get the rule name instead of skill name.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us