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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C86607 · Issue 436442

getProperty API updated to use the pega.ctx.dom API for get element by name

Resolved in Pega Version 8.1.5

When multiple tasks (S- Cases) were added from an interaction (I- Case) and the Service Cases had three auto complete controls which were sourced by parameterized data pages, it was expected that upon selection of the first auto complete, the second and third auto complete values would be populated. However, parameters passed to the Data Pages from the second and third S- Cases, had the same value as the first S- Case even though the clipboard was correct. Investigation showed that with MDC, the pega.util.dom API was failing to get the correct dom element and the needed data pages were not called. This has been corrected by updating the getProperty API to use the pega.ctx.dom API instead of the ega.util.dom API to get element byname.

SR-C89040 · Issue 438829

Calling flow correctly resumed after sub-process completes

Resolved in Pega Version 8.1.5

If a case was processed via Operator1 and passed as an assignment to a workbasket where Operator2 picked it up and performed a Reject case on it, the process in Flow1 correctly called Flow2, but once Flow2 was processed Flow1 was not resumed. If Operator2 only performed the Reject processing, Flow1 was resumed. To to ensure the correct flow resumption, the location of the pyFirstRun setting in flowMethodBody FUA has been updated.

SR-C89135 · Issue 434748

Formatting tag updated to ensure skin rule styles are correctly applied

Resolved in Pega Version 8.1.5

After a style was configured in the skin rule for TABS laouts -> Repeating Formats, the configured style was not being correctly applied to the skin. This was related to the anchor tag not picking up the changes, and has been resolved by replacing that with a span tag.

SR-C89463 · Issue 433822

Corrected tab name handling in Report Browser

Resolved in Pega Version 8.1.5

When using the report browser, refreshing the page after subscribing and unsubscribing to a report changed the tab name to the task id (eg. "PX-ST-123") and an extra tab appeared. This has been corrected.

SR-C89482 · Issue 427891

ReportBrowser export to Excel or PDF retains chart

Resolved in Pega Version 8.1.5

Clicking on "Export to PDF" or "Export to Excel" caused the chart image in the report browser to become blank on the screen and the image was not included in the exported file. Hitting refresh or reruning the report displayed the chart again. This was caused by the chart being unloaded whenever any form was submitted due to the way caching was handled, and has been corrected with the addition of a check that will ensure included charts are preserved.

SR-C89504 · Issue 435567

Multi-Select values visible in read-only

Resolved in Pega Version 8.1.5

The Selected Multi-Select values were not seen on the read-only review screen. This has been corrected.

SR-C89628 · Issue 430886

Correct values are selected in auto-complete in list configuration after scrolling

Resolved in Pega Version 8.1.5

When a value from the second page of the source list in the auto-complete was selected, the prior value was getting selected and posted. As an example, if the (n)th value was selected by scrolling down the results in the list, the (n-1) value was getting selected and posted to clipboard. Investigation showed this occurred if autocomplete was configured with allow free form input ' no', and that results were not getting selected properly after first scroll when using list configuration. This has been corrected.

SR-C89985 · Issue 435725

pzEmailActions button colors correctly reflect styling

Resolved in Pega Version 8.1.5

The default Styling for the buttons defined in pzEmailActions was not taking effect as expected to show an "APPROVE" button as green and a "REJECT" button as red in an email body with attachments. This was traced to the 'if' condition not being satisfied for the color change due to the UIkit handling the evaluation via the pyApproveInternal flow action instead of pzApproveInternal. This has been corrected.

SR-C90358 · Issue 433297

Updated Attach Content Control for use in repeat grid

Resolved in Pega Version 8.1.5

When using Attach Content Control in a repeat grid, selecting a file via attachcontent control and submitting the page resulted in the message "The operation completed successfully, but returned no content". This was traced to the newassignPage being removed after closing the modal, causing finishassignment to fail. To resolve this, the Attach Content Control function has been modified to set the needed grid attributes for desktop implementation to ensure newAssignPage will be available to the attach content modal action.

SR-C90418 · Issue 436018

Exception handling improved for pxAdjustSLA, pxAdjustSLATimes, and pzAdjustSLATimesInBulk functions

Resolved in Pega Version 8.1.5

If the SLA Deadline days were updated from 0 to 1, the SLA agent did not trigger the deadline escalation activity and the error "com.pega.pegarules.pub.context.PRQueueException: Instance of class Queue not found: SYSTEM-QUEUE-SERVICELEVEL.SYSTEM-QUEUE-SERVICELEVEL" was generated. This has been resolved with the addition of better failure handling to the pxAdjustSLA, pxAdjustSLATimes, and pzAdjustSLATimesInBulk functions for cases where an exception is generated.

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