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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D36293 · Issue 509304

Node level data page now specifies tenant name in MT environments

Resolved in Pega Version 8.2.4

In order to address a requestor contention between different tenants during the load of node level data page in multi-tenant environments, an enhancement has been added that will specify the tenant name in the data page name. This will improve performance by allowing different tenants to have different locks, ensuring the process of data page loading on one tenant will not make another tenant wait for the loading of the same data page. Additional debug and trace logging has also been added to provide more information related to declarative rule cache management.

SR-D39003 · Issue 505997

Threads will be updated to maintain assembly context when using Static Assembler

Resolved in Pega Version 8.2.4

When running the Static Assembler utility from UI, the assembler process completed successfully but the PegaRULES.log was flooded with the FATAL exception "Usage error - next Executable not based on current". This error was generated from com.pega.pegarules.session.internal.mgmt.Executable constructor, and indicated an issue with the thread context being different from the assembly context. To resolve this, the system has been modified to update the context of thread to what is expected as assembly context.

SR-D27527 · Issue 504283

Corrected schema import permissions

Resolved in Pega Version 8.2.4

When a product rule contained schema changes to add columns for properties that already existed, such as properties that were exposed since the previous ruleset, it incorrectly indicated that there were no changes to be applied. This was traced to the operator lacking the SchemaImport permission, and has been corrected.

SR-D28719 · Issue 505967

Null archive check added to set import process status

Resolved in Pega Version 8.2.4

After running a 'prpcServiceUtils.sh import' which failed due to a low-level null pointer error, the job "IMPORTREQUEST-2" then incorrectly showed the status as 'IN PROGRESS' instead of 'FAILED'. In this case, the null pointer exception occurred because two imports were unintentionally happening at the same time: the process copied up the same set of archives to the service export directory, but the first import processed an archive and deleted it so that the second process failed to find it. When it exited with the null pointer exception, the status was not set to 'failed'. To resolve this, a null archive check has been added which will set the status to 'failed' if the archive is unsupported, corrupt, or not there at all.

SR-D20439 · Issue 496404

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.2.4

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

SR-D39491 · Issue 506025

Logic trimmed for better Listener performance

Resolved in Pega Version 8.2.4

After multiple email listeners with Data indexing were enabled, the FTSIndexer queue was filling with Email Listener instances. Investigation showed that although Listener Management has logic for updating the last access time of all listeners by using APIs, the Email Listener was explicitly opening the email listener rule to update the last access time every time it was run. This has been corrected.

SR-D41229 · Issue 507176

Resolved slowness in retrieving case attachment from AWS

Resolved in Pega Version 8.2.4

Attempting to open a case attachment caused the application to slow over time and eventually became unresponsive. Restarting the Tomcat nodes improved the response time. This was traced to a null Buffered Input Stream not being closed correctly when using AWS, and has been resolved by adding the needed logic to PegaGadget-Pulse.pzStorageAttachSelectedFile. In addition, enhanced logging has been added to Embed-Repository-S3.pyGetFile. Additional enhancements for this issue will be included in a future release.

SR-D36715 · Issue 507456

Resolved slowness in retrieving case attachment from AWS

Resolved in Pega Version 8.2.4

Attempting to open a case attachment caused the application to slow over time and eventually became unresponsive. Restarting the Tomcat nodes improved the response time. This was traced to a null Buffered Input Stream not being closed correctly when using AWS, and has been resolved by adding the needed logic to PegaGadget-Pulse.pzStorageAttachSelectedFile. In addition, enhanced logging has been added to Embed-Repository-S3.pyGetFile. Additional enhancements for this issue will be included in a future release.

SR-D36704 · Issue 504808

Repaired Pega validation report

Resolved in Pega Version 8.2.4

The Pega Usage validation report was not working. This was traced to the UVO O/P file having a null value and not containing any data regarding the environment daily usage. This has been corrected by updating the java used in getElementsByTagName.

SR-D40523 · Issue 505926

Corrected Pega-Perf cookie adding double quotes

Resolved in Pega Version 8.2.4

After upgrade, issues were seen with mashup not loading properly. In addition, a region in the environment was not able to access the developer portal. This was traced to an issue with pzPega_ui_statetracking.js, which handles adding the Pega-Perf cookie, adding a cookie with double quotes to HTTP requests. The double quotes have been removed to resolve this issue.

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