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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D38318 · Issue 515960

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.2.5

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs, the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

SR-D46536 · Issue 515793

Custom agent next run time will be rescheduled if the run failed

Resolved in Pega Version 8.2.5

If a customized agent that was set to run every day encountered an exception and failed to run, restarting the agent did not update it to the next run time, it still returned the passed trigger time as its next execution time. This has been resolved with an update that will reschedule the run if the next run time is in the past.

SR-D46681 · Issue 514433

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.2.5

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

SR-D47685 · Issue 514646

Cookie logging restored

Resolved in Pega Version 8.2.5

As part of security updates, Cookies were restricted from being logged. However, this caused some business use cases such as a custom function call to obtain the list of cookies that are present in the application to stop working. To resolve this, the cookie logging restriction has been reverted.

SR-D51554 · Issue 514061

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.2.5

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D52969 · Issue 514703

Column population honors thread count of 1

Resolved in Pega Version 8.2.5

The thread count parameter in the column population activity was not being honored, causing repeated deadlocks when trying to populate columns. Investigation showed that the ExposeCols process did not honor the thread count when it was 1 (the default is 4), and this has been fixed by adding the necessary code so that if the thread count is 1, it will not run in multhreaded mode.

SR-D53408 · Issue 516735

Expired Oauth Refresh Token will persist for obtaining new token

Resolved in Pega Version 8.2.5

OAuth2.0 was providing the refresh token only once in the first time response of the token endpoint. Once the token expired for first time, it was possible to get a new access token using the refresh token. However, if the access token expired for the second time, it was not possible to generate the new access token automatically because the expired token was set as null. To resolve this, the system has been updated to persist the previous refresh token in order to get a new access token.

SR-D29918 · Issue 503066

Resooved duplicated aria-level attribute in layout headings

Resolved in Pega Version 8.2.5

Headings on layouts automatically applied the aria-level attribute. This meant if the markup was an H tag with an aria-level attribute, the screen reader read it out twice. This has been corrected.

SR-D32528 · Issue 502217

Reduced triggering for checkbox click calling resize

Resolved in Pega Version 8.2.5

When using Microsoft Internet Explorer, checkboxes were slow to respond. For example, when clicking two checkboxes in succession, the second checkbox did not change. This was traced to the Layout Resize function getting called numerous times by the _toDisableSlideOnTabsClick and _resizeActions functions during onload refresh. This has been resolved by updating the system so that an LG header cell item checkbox click will not trigger the resize.

SR-D32655 · Issue 510344

Enhancement added to hold Change Tracker values until UI is loaded

Resolved in Pega Version 8.2.5

Sporadically, an agent attempting to answer a queued call within 10 seconds received a loading screen. By the time the load completed, the next agent had already taken the call. This is a scenario where based on a change, the agent was trying to refresh something on the UI (a section or harness) which was not yet loaded/present on the UI. To address this use case, an enhancement has been added to hold the change tracked values and handle them once the UI is loaded. The new function pega.ui.ChangeTracker.prototype.handlePendingCTChanges in pzpega_ui_changetracker.js is used to handle the pending CT changes. A hook has been added in the pzpega_ui_doc_lifecycle js file to invoke the above function once the UI is loaded.

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