A caseworker is a case management application user. Like all Process Commander users, caseworkers have an operator ID instance that defines a user's name, password, access group, organizational setting, calendar, and other values. Caseworkers employ the Case Management portal to perform tasks such as creating, viewing, and working on cases. added v6.2 pashm
ad hoc work, cover, folder, subcase, case, instantiation | |
Process and Rules category — Case Management landing page
About the Case Management portal About Case Type rules Understanding covers |