Work objects are owned by organizational entities, not by people. Usually, the initial owner of a work object is the organizational unit of the user who entered the work object.
Ownership does not constrain who can work on assignments from the work object. As determined by the flow or flows that are active for the work object, assignments may be assigned to users from other organizations and even external users.
While a work object remains open — not resolved — processing can update its ownership with new values for its organizational unit, division, and organization properties (Work-.pyOwnerOrgUnit, Work-.pyOwnerDivision, and Work-.pyOwnerOrg).
In the Monitor Activity workspace, business managers can access reports that summarize work objects by ownership.
The second key part of a portal rule and the final key parts of list view and summary view rules are also known as Owner.
These fields are not related to organizational ownership.
Conventionally, the value ALL
is used for a list view or
summary view rule available to everyone who has access to the rule.
division, external assignment, organization, work object | |
About Portal
rules
Standard properties in the Work- base class WorkManager portal — Working in the Monitor Activity workspace |