Resolution ResolutionThis term has two uses.
Resolution is the act of closing a work object, recording in the properties that work is complete. Resolving work is one of the six R- terms involved in business process management.
As a work object advances through a flow, information stored in its properties becomes more complete and more final, through user input and automatic processing. When work on a work object is complete, it is said to be resolved or closed. After a work object becomes resolved, it generally cannot be worked on (modified) until it is reopened, although some changes are possible.
Technically, a work object is resolved when the property
Work-.pyStatusWork is set to a value that starts with the
text Resolved. The standard activity
Work-.Resolve accomplishes this status update and also
performs other required processing. ZELEK 11/14/02
|
entry, reopen, status, work object |
|
Standard properties in the Work- base class |
Internally, each time a requestor needs a rule, the system performs an elaborate and sophisticated multilevel search to determine which rule instance is the one to execute next. This search, known as rule resolution, compares information about the requestor's RuleSet list and organization with information in the PegaRULES database.
|
|
rule resolution, RuleSet list, six Rs, status |
|
How the system finds rules through rule resolution |
Definitions —
R