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Creating your application context

Updated on January 10, 2022

Create your custom implementation application before configuring the OpenCTI desktop framework.

  1. In the New Application wizard, create a new application.
    For more information, see Extending the New Application wizard.
  2. In Pega Call, create an access group that points to your implementation application.
    Fore more information, see Creating an access group.
What to do next: Configure the OpenCTI desktop framework.

Tags

Pega Call 8.7

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