Pega Customer Service procedures
Complete the procedures in this section to adopt features after an update to Pega Customer Service release 8.6.
Pega CRM for Communications
8.6 Feature Adoption for Pega Cloud
- Adopting new settings (Pega Customer Service)
- Adopting customer search (Pega Customer Service)
- Adopting customer verification (Pega Customer Service)
- Adopting customer composites (Pega Customer Service)
- Migrating from Legacy Webchat to Web Messaging (Pega Customer Service)
- Checking your Pega Customer Service access roles for the required privilege
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