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Pega Customer Service 8.7 enhancements

Updated on January 13, 2022

All Pega Customer Service™ 8.7 applications include the product enhancements that are described in this section.

Pega Customer Service Release Notes
Caution: Legacy Webchat is deprecated and desupported for 8.7. To start the migration to Web Messaging, see Migrating from Legacy Webchat to Web Messaging.


Pega Customer Service 8.7 Pega Customer Service for Communications 8.7 Pega Customer Service for Financial Services 8.7 Pega Customer Service for Healthcare 8.7 Pega Customer Service for Insurance 8.7

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