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Completing the prerequisite tasks

Updated on June 22, 2022

Before you upgrade Pega Smart Dispute for Issuers, complete the following tasks.

Pega Smart Dispute for Issuers Update Guide
  1. Review the database policies and application permissions that are used by your Pega Platform upgrade. Determine whether the application is permitted to update the database automatically or if you must generate the database scripts that your organization will use to manually make schema changes.
  2. Update Pega Platform 8.7 and then verify your installation as described in the Platform Update Guide for your environment, available on the Deployment Guides page.
  3. Update the Pega Platform help to the latest version from the Online Help Files section on the PegaPlatformUpdate page. After you download the latest prhelp.war file, deploy it in your Pega Platform installation before continuing. For deployment information, see the Pega Platform Installation Guide for your application server.
  4. Update and verify the version of Pega Foundation for Financial Services that is compatible with the installed Pega Platform version. For more information, see the installation guide on the Pega Foundation for Financial Services product page.
  5. Ensure that the following hotfixes and any other hotfixes released on Pega Foundation for Financial Services (PFFS 8.7) are installed. For a list of required hotfixes, see the Pega Foundation for Financial Services Hotfixes page.
    • Hfix-83975 - PFFS core layer rule changes pre-requisite hotfix to support Smart Dispute release 8.7 installation and update.
    • Hfix-84020 - PFFS sample layer rule changes that includes adding a new column to PegaFS-Int-FSF_Sample_Tran table to support Smart Dispute release 8.7 installation and update.

    Note: Hfix-84020 hotfix is optional for the customers as the updates are in sample table.

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