Adopting customer composites (Pega Customer Service)
Version 8.6 of Pega Customer Service replaces the old customer composite feature with a new version of the feature that you can configure in App Studio. The new version of this feature is disabled by default so as not to interfere with existing composites. After you update your application, you can choose to adopt the new customer composite functionality by enabling the feature. If you are a new customer, the Application Wizard automatically enables this feature when you create your implementation application.
For more information about the new customer composite capabilities, see Customer composite. For information about the legacy customer composites feature, see the 8.5 version of Pega Customer Service Implementation Guide.
- In the header of Dev Studio, click .
- In the Identifier column, locate the ConfigureComposites toggle, and then click the Edit icon on the right side of the row.
- Select the Enable toggle for all option.
- Click Submit.
Previous topic Adopting customer verification (Pega Customer Service) Next topic Updating Pega Customer Service chat capabilities