Adopting the new features
After you update your application, complete these tasks to adopt the features included in the new release.
CRM for Healthcare 8.6
Update Guide
- Updating your built-on application
- Adopting new settings (Pega Customer Service)
- Adopting customer search (Pega Customer Service)
- Adopting customer verification (Pega Customer Service)
- Adopting customer composites (Pega Customer Service)
- Migrating from Legacy Webchat to Web Messaging (Pega Customer Service)
- Handling recent cases issue in the General Category service cases (Pega Customer Service for Healthcare)
- Updating Pega Customer Service for Healthcare skin rule
Previous topic Updating the application Next topic Updating your built-on application