Adopting the new features
After you update your application, complete these tasks to adopt the features included in the new release.
Pega CRM for Healthcare
Update Guide
- Adopting new settings (Pega Customer Service)
- Enabling settings for business conditions (Pega Customer Service)
- Adopting customer search (Pega Customer Service)
- Adopting customer verification (Pega Customer Service)
- Adopting customer composites (Pega Customer Service)
- Migrating from Legacy Webchat to Web Messaging (Pega Customer Service)
- Updating your built-on application
- Handling recent cases issue in the General Category service cases (Pega Customer Service for Healthcare)
- Updating Pega Customer Service for Healthcare skin rule
- Creating individual accounts for organization contacts (Pega Sales Automation)
- Adding access roles (Pega Sales Automation)
- Modifying individual lead stages (Pega Sales Automation)
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