Pega Sales Automation for Insurance™ includes numerous artificial intelligence (AI) features to help you to personalize your sales offers.

Review the following list of the Pega Sales Automation for Insurance key AI capabilities:

• Accelerate lead qualification by using Sales Chatbot.

  For more information, see Configuring Sales Chatbot.

• Improve email productivity by using Intelligent Virtual Assistant.

  For more information, see Configuring Intelligent Virtual Assistant for Pega Sales Automation.

• Auto-assign leads by using lead routing.

  For more information, see Configuring lead routing in Pega Sales Automation.

• Predict progression and conversion with opportunity insights.

  For more information, see Pega Sales Automation for Insurance artificial intelligence-based opportunity insights.

• Proactively boost performance with AI sales coach.

  For more information, see Pega Sales Automation artificial intelligence-based sales coach.

• Qualify and convert the best leads with ranking scores.

  For more information, see Pega Sales Automation artificial intelligence-based lead ranking.

• Create and train adaptive models to sell more intelligently.

  For more information, see Activating and training Pega Sales Automation for Insurance adaptive models for artificial intelligence.

• Empower your customers through proactive contextual actions.

  For more information, see Next best action in Pega Sales Automation for Insurance.