When there is a defect in the supplied part, the manufacturer submits supplier claims to the supplier to be reimbursed for the warranty-related costs associated with the corresponding warranty claim or work order. You can use the Supplier Recovery case to enter and manage supplier recovery claims.

You can create a supplier recovery claim:

• As a supplier manager
• Based on the Warranty claim case.
• Based on the Inspection case.

• Creating a supplier recovery claim as a supplier manager
• Validating a supplier claim
• Managing a supplier dispute
• Managing a payment process