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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-142632 · Issue 598169

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-143134 · Issue 598579

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-143845 · Issue 603218

Signature support added for external repositories

Resolved in Pega Version 8.5.2

On Accepting the signature for a repository, saving the case cleared the signature from the control, even though the signature was saved into the data repository. This was a missed use case, and support for signature has been added to external repository use.

INC-144311 · Issue 601108

Updates for nested "Append And Map To"

Resolved in Pega Version 8.5.2

Nested actions "Append And Map To" in Data Transforms were producing incorrect results when offline. This was traced to all operations being performed on the Page List which was on first level of nesting, which was caused by changing the Data Transform into JavaScript form for offline use. The JavaScript form of DataTransform uses variable the "targetListObj" to represent the Page List, and this same name was reused regardless of the "Append And Map To" nesting. An additional problem was seen with the "Update Page" Data Transform action when used with conjunction with a nested "Append And Map To" action: the action assumes that top level Pages exists, but "Update Page" did not create them. This caused the "Append And Map To" action to fail. To resolve this, the "Append And Map To" action will use suffixed variable names to reference nested PageLists, and "Update Page" will create the Page if it doesn't exist.

INC-144566 · Issue 600856

User lookup list correctly populated when using # tag

Resolved in Pega Version 8.5.2

When typing '#ANewTag @' in Pulse, the user lookup list was not shown. Using '#ExistingTag @' worked as expected. This was a missed use case in work done to improve the performance of pzJquerymentionsInput by restricting REST calls, and has been resolved.

INC-144948 · Issue 602273

Resolved JBoss memory leak

Resolved in Pega Version 8.5.2

JBoss logs indicated connection leaks. This has been resolved by limiting the scope of instance of ActionProvider, DataSyncRequestParser to a try-with-resources block which ensures that all resources are released.

INC-144970 · Issue 604952

Tags correctly displaying after Pega 8 Upgrade

Resolved in Pega Version 8.5.2

The context class for Tags was consistently picking up from the Access group but not consistently from the work class. This caused previously created tags in Pega 7 to not show up in Pega 8, and tags created through the Case Management->Social->Tag configuration were not showing up for user details. This was traced to several differences in the logic between the versions, and updates have been made to resolve this.

INC-146114 · Issue 604411

Create Survey routes case correctly

Resolved in Pega Version 8.5.2

The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.

INC-146676 · Issue 601940

Field Service app localizations updated

Resolved in Pega Version 8.5.2

Localization has been added to the 'getDirections' alert and other popup alerts in the Field Service app.

INC-148727 · Issue 603752

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

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