This content applies only to On-premises and Client-managed cloud environments
Important: Before you upgrade the Next-Best-Action Designer, apply
HFix-81192. The hotfix is required to make Value Finder simulations work in the Business
Operations Environment (BOE). For more information, see Required Pega Customer Decision Hub hotfixes.
If you configured Next-Best-Action Designer in versions earlier than 8.5,
you can continue to use the legacy configuration. However, to benefit from the new features,
update your next-best-action configuration.
Pega Customer Decision Hub
You can upgrade the Next-Best-Action Designer at any
point after you upgrade to Pega Customer Decision Hub
8.6. For more information about the process, see Upgrading the Next-Best-Action Designer.
Granting access to the Data menu, data flows, and interaction history summaries
Configuring and starting agent schedules