Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Configuring and starting agent schedules

Updated on December 20, 2021

This content applies only to On-premises and Client-managed cloud environments

Enable the agent schedules for the agents that are included with Pega Customer Decision Hub.

Pega Customer Decision Hub Update Guide
  1. Log in to Dev Studio as an administrator.
  2. Click Records ExplorerSysAdminAgent Schedule.
  3. Open the agent schedule of each node on which you want to run the agent. These include the following agents:
    • PegaMKT-Engine
    • PegaMKT-Install
    • PegaMKT-PushNotification
    • (If licensed) PegaMKT-FieldMarketing
      Note: Enable the agent RefreshCampaignOfferStats on only one node to avoid duplicate requests to refresh statistics.
    • ServiceLevelEvents within the Pega-ProCom agent schedule
    • ADMSnapshot within Pega-DecisionEngine
    • RevalidateAndSave within the Pega-ImportExport agent schedule
  4. Check Enable this agent and ensure that each individual agent is enabled.
  5. Click Save.
  6. Update the Pega-RULES agent schedule on every active node.
    1. Open the agent schedule and click the Security tab.
    2. Set the access group to PegaNBAM:Agents.
    3. Ensure that the Bypass activity authentication check box is selected.
  • Previous topic Enabling background processing
  • Next topic Modifying column definitions to use the TIMESTAMP data type in an Oracle database

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us