Pega Know Your Customer for Financial Services is a utility component in Pega Client Lifecycle Management that enables financial institutions to create dynamic questionnaires that implement and enforce regulations, policies, and procedures by geography, line of business and product. These questionnaires, also known as KYC Types, facilitate the collection of the customer due diligence information that ensure compliance with local laws and regulations like AML/CTF Rules, FATCA, CRS, and MiFID II.

The functionality described in this guide is what is referred as the Pega Know Your Customer for Financial Services Engine, a set of generic industry-agnostic capabilities. It can be used by financial institutions to extend or maintain the regulatory questionnaires shipped with Pega Client Lifecycle Management or to create other questionnaires of different nature that can invoke throughout the application to support their business needs.

• Purpose of Guide and Additional Documentation
• Configuring KYC Types and Items
• Due diligence profiles
• Supporting evidence
• Policy profiles
• Policy memory
• Surgical policy updates
• KYC Types loading optimization
• Using KYC Types from your case