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Running the Upgrade activity

Updated on June 20, 2022

This content applies only to Pega Cloud environments

This activity updates your existing campaign runs and segments to work with Pega Customer Decision Hub 8.7.

Pega Customer Decision Hub Update Guide
Run the Upgrade activity if you are updating from a version of Pega Marketing older than 8.1.
  1. If you are updating from Pega Marketing 7.31 or 7.4, run the UpgradePegaMarketing activity, located in the PegaMKT-Install class.
    • Ensure that the check box for UpgradeFrom74To82 is checked.
    • If you are updating from 7.31, ensure that the check box for UpgradeFrom731To74 is also checked.
  2. If you are updating from Pega Marketing 7.13, 7.21 or 7.22, run the UpgradePegaMarketingAppTo82 activity with the following parameters:
    • AppVersion - Enter the version of Pega Marketing that you are updating from.
  3. As the UpgradePegaMarketing or UpgradePegaMarketingAppTo82 activity runs, a pop-up window appears. When the run finishes, this pop-up window displays the XML output.
    Important: Do not close the pop-up window while the activity runs.
  4. Ensure that the activity completes successfully. If there are any errors, contact the product support team. For more information, see Pega Support on Pega Community.
    Note: The XML output may include messages that some segments have not been updated automatically. These messages do not indicate an error. To resolve them, review the affected segments and update them manually. For more information, see Upgrading segments in Pega Customer Decision Hub.

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