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Build for Change

Updated on January 8, 2022

Pega Customer Service for Communications leverages four intuitive, role-based authoring studios to speed development by giving users the tools they need, where they need it. Expedite implementations using the business-friendly, low-code design and configuration capabilities in App Studio. Easily update screen layouts using drag-and-drop design to rearrange a view or to add fields and entire sections. Quickly create new service request types that reflect your business needs by using the case designer.

Pega Customer Service for Communications Product Overview

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