Pega Sales Automation™ includes numerous artificial intelligence (AI) features to help you to personalize your sales offers.

Review the following list of the Pega Sales Automation key AI capabilities:

• Accelerate lead qualification by using Sales Chatbot.

  For more information, see Configuring Sales Chatbot.

• Improve email productivity by using Intelligent Virtual Assistant.

  For more information, see Configuring Intelligent Virtual Assistant for Pega Sales Automation.

• Predict progression and conversion with opportunity insights.

  For more information, see Pega Sales Automation artificial intelligence-based opportunity insights.

• Proactively boost performance with AI sales coach.

  For more information, see Pega Sales Automation artificial intelligence-based sales coach.

• Qualify and convert the best leads with ranking scores.

  For more information, see Pega Sales Automation artificial intelligence-based lead ranking or Pega Sales Automation 8.2 artificial intelligence-based lead ranking.

• Create and train adaptive models to sell more intelligently.

  For more information, see Activating and training Pega Sales Automation adaptive models for artificial intelligence or Activating and training Pega Sales Automation 8.2 adaptive models for artificial intelligence.

• Empower your customers through proactive contextual actions.

  For more information, see Next best action in Pega Sales Automation.