The MediaCo scenario represents a typical case in a cable company, in which a user raises a service request for a new connection. A manager or technical user then updates the service request, which updates the service fulfilment status. The MediaCo sample application is packaged as a ZIP in the downloadable SDK file in Pega Marketplace. To install the sample application, you import the ZIP file into Pega Infinity^TM. 

Modes of running the application

MediaCo can be used as an embedded application as well as a stand-alone application. Both implementations are supported by the SDK as separate modes: Embedded, and Portal. You can use the Embedded only to create service requests. For all other operations, you use the Portal mode. For more information, see Application modes.

Available users

The sample application provides the following user IDs that you use to access the application:

• Administrator (admin@mediaco)
• Customer (customer@mediaco)
• Manager (manager@mediaco)
• Representative (rep@mediaco)
• Technical user (tech@mediaco)

For detailed information about the login credentials and supported operations, see Roles and users.

Supported operations

You can perform the following operations using the MediaCo sample application:

• Create service request.
• Request a discount.
• Approve and assign discount.
• Complete the service request.

Launching the MediaCo sample application

Open a web browser and enter one the following URLs, depending upon your technology platform, the configuration of the webpack-dev-server, and your preferred application mode:

http://localhost:3502/embedded

http://localhost:3502/portal