Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Develop infrastructure support processes

Updated on April 12, 2021

This User Story consists of the following tasks:

 

User StoryTasksProposed SprintPrimary role
Develop infrastructure support processesReview and establish Pega Cloud Services operating procedures, PDC access and related reporting and alerts, Pega and client support request processes and SLAs0Deployment Architect
Develop infrastructure support processesConfirm infrastructure nodes in PDC and Decisioning Services landing pages; review and update as needed Pega Agent settings and infrastructure DSS configurations.0Deployment Architect
Develop infrastructure support processesCreate Production Operations Run Book and Notification List0Deployment Architect


 

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us