Put in place technical support
This User Story consists of the following tasks:
Task ID | Task | Primary Role | Preceding Task | Effort |
151601 | Put in place level 1 support within client organization | Digital transformation consultant | 141502 | TBD |
151602 | Put in place level 2 support within client organization | Digital transformation consultant | 151601 | TBD |
151603 | Put in place level 3 support processes to raise SRs with Pega | Digital transformation consultant | 151602 | TBD |
Previous topic Technical Support Implementation