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Communications and financial services applications merged with Pega Customer Decision Hub

Updated on May 13, 2021

The capabilities of the following industry-specific applications are now merged with Pega Customer Decision Hub 8.6:

  • Pega Customer Decision Hub for Communications 8.5
  • Pega Customer Decision Hub for Financial Services 8.5
  • Pega Marketing for Communications 8.4 and earlier
  • Pega Marketing for Financial Services 8.4 and earlier

These applications are not available as standalone applications in version 8.6. Communications service providers and financial organizations that wish to upgrade now need to replace their industry-specific application with Pega Customer Decision Hub, and include the required components. For more information, see Components for faster industry-specific implementations and upgrades of Pega Customer Decision Hub.

For more information about upgrading the previously available communications or financial services applications to Pega Customer Decision Hub 8.6, see the following documents:

  • Previous topic Easier customer record management in Customer Profile Designer (early preview)
  • Next topic Components for faster industry-specific implementations and upgrades of Pega Customer Decision Hub

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