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Pega Customer Service for Financial Services Product Overview

Updated on January 7, 2022

Pega Customer Service for Financial Services provides a rich set of features designed to enhance the customer experience, improve user productivity, and increase customer satisfaction. The Pega Customer Service datasheet provides a high-level summary of those features. This document provides a deeper level of granularity about capabilities and features available within the release.

Pega Customer Service for Financial Services Product Overview

Although this document covers most out-of-the-box features, the availability of some of these features is dependent on the licensed Pega Customer Service for Financial Services edition. For more details about the features included in each edition, see Pega Customer Service pricing.

For additional information about the features described in this document, see the Pega Customer Service documentation.

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