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Pega Customer Service 8.6 enhancements

Updated on May 20, 2021

All Pega Customer Service 8.6 applications include the product enhancements that are described in this section.

Pega Customer Service Release Notes
Caution: Legacy Webchat is deprecated. To start the migration to Web Messaging, see Migrating from Legacy Webchat to Web Messaging.

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Pega Customer Service 8.6

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