After you send the work for approval, review your results to make sure that the mass
generation was successful, or to identify and fix errors.
Pega Product Composer for Healthcare
- On the Document generation page that displays a
Pending-Process status, click a few times.
- Based on the status of the document generation, complete the steps in the
following table:
| Status | Steps | | The Resolved-Completed status is
displayed | - In the Information column, click the
arrow next to Products.
- Click a name in the Product column.
- On the Product page, click the
SBC attachments tab, and then
verify that an SBC document has recently been attached.
- Click the document link, and then review the SBC document
in the PDF format.
- When you are finished, close the Summary of
Benefits and Coverage window and then close
the page.
- To display the product's plans, click the arrow next to a
product and click a plan.
- On the Plan page, click the
SBC attachments tab, and then
verify that an SBC document has recently been attached.
- Repeat steps and .
- If you included stand-alone plans in your document
generation, click the arrow next to
Plans.
- Click the link in the Plan column,
and repeat steps and .
- Close the window.
|
| The document generation is not successful, the
Pending-Errors status is displayed, and
the work is routed to the Document generation
failure work queue | - Under the Products and
Plans tabs, examine the
results.
Successful entities display a green check mark and the
SBC document is generated and attached to the entity.
Entities that have errors and have failed display a red
X. The errors might be caused by other processes that use or
update the entities or by unapproved entities. - To continue, wait for the processes to finish or find where
the entity is being used and resolve it.
- To review the errors, at the end of the row that has an
error, click the error icon.
- On the Document generation page, in
the Task section, click
Begin.
- In the Reprocess section, enter a note
that indicates your handling of the case, and then click
Submit.
- Repeat steps through for errors in the stand-alone plans.
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