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Identifying and reporting issues

Updated on April 20, 2021
Product Designer for Financial Services

As with any application, your users will encounter issues that they need to report as they begin to use the application. When deploying your application to the production environment, you must do the following:

  • Identify operational staff who are responsible for responding to issues reported in the production environment.
  • Establish procedures with these resources to triage, respond to, and escalate issues.
  • Determine procedures for delivery of changes to the production environment.

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