Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Real-time containers

Updated on January 22, 2021

Real-time containers provide a way for marketers to manage content that appears in other non-agent assisted real-time channels, such as web and mobile. As an example, a marketer may define a container to represent a region of a web page. They can then associate the container with a campaign or Next-Best-Action configuration. When the container is loaded, the associated campaign or Next-Best-Action run is executed, and the container gets populated.

Pega Customer Decision Hub provides a set of APIs, which can be invoked from real-time channels, to facilitate the population of a container and to capture customer responses.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us