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Integration features

Updated on January 22, 2021

Product catalog

Pega Customer Decision Hub for Financial Services supports the creation of actions from product data in Product Designer for Financial Services. Marketers can map important product data to their actions while the application automatically maps key values such as Product ID, Start Date, End Date, Benefits, and Eligibility.

Through this integration, marketers can deliver a unified experience from product design to action presentation, all the way to account opening through linked product data.


Pega-provided integration functionality allows you to seamlessly integrate Pega Customer Decision Hub for Financial Services to Pega Customer Lifecycle Management for account opening. Accepted actions are handed over to the onboarding application while interaction data is captured in the Customer Timeline.

Collections Integration

Unified support of Pega Collections through the Pega Customer Decision Hub portal to support the processing of treatment plans and payment plans for customers in arrears.

Equifax InterConnect

Provides a reference implementation for a real-time integration with the widely used Equifax service. It can be configured or extended for customer specific Equifax business case.

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