Accounting and correspondence
When a dispute case for a Reg II transaction is resolved, the system displays the accounting details on the Accounting tab and sends the correspondence to the customer based on the selected resolution option.
The accounting entries for each resolution option that the user select on the Process Reg II resolution screen are as follows:
- Write-off:
- If Provisional Credit (PC) is given:
- Debit (Dr) the amount from Write-Off account
- Credit (Cr) the amount to Receivable account
- If Provisional Credit (PC) is not given:
- Debit (Dr) the amount from Write-Off account
- Credit (Cr) the amount to Customer
- If Provisional Credit (PC) is given:
- Customer liable:
- If Provisional Credit (PC) is given:
- Debit (Dr) the amount from customer
- Credit (Cr) the amount to Receivable account
- If Provisional Credit (PC) is not given:
- No accounting entry is recorded
- If Provisional Credit (PC) is given:
- Acquirer liable: When the user selects this option, the system processes the
accounting processing network clearing account.
- If the card network is Interlink and the processing network is Maestro, the system processes the accounting from the Maestro clearing account.
- If the transaction is processed on a different network other than Maestro or Interlink, the system creates a new clearing account GeneralClearing for accounting purposes.
- If Provisional Credit (PC) is given:
- Debit (Dr) the amount from processing network account
- Credit (Cr) the amount to Receivable account
- If Provisional Credit (PC) is not given:
- Debit (Dr) the amount from processing network account
- Credit (Cr) the amount to Customer
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