Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Active warranty validation logic

Updated on January 27, 2021

To display a list of the active warranties that are associated with the product, the system performs the following validations of the provided data during the warranty claim creation process.

  • Time validation
    • The system checks if a warranty activation date is the same as the product delivery date. A standalone part contract can have a different start date than the customer delivery date because the customer could purchase a standalone part contract at the end of the warranty contract.
    • The system checks if a warranty expiration date is set based on the validity time that is defined for the warranty contract, calculated as:

Expiry date = vehicle / product delivery date + validity in months.

  • If the repair date is earlier or equal to the expiry date, then the validity status is true.
  • If the repair date is later than the expiry date, then the validity status is false.
  • Mileage validation
    • The system checks the odometer reading and checks the validity of the warranty.
      • If the current odometer reading is less than or equal to the mileage limit, then the validity status is true.
      • If the current odometer reading is higher than the mileage limit, then the validity status is false.
  • Engine hours validation
    • The system checks the entered engine hours and checks the validity of the warranty.
      • If the current engine hours are less than or equal to the operational hours limit, then the validity status is true.
      • If the current engine hours is higher than the operational hours limit, then the validity status is false.

If all of the validities mentioned above are true, then the warranty contract is active.

If any of the validities are false, then the warranty contract is expired.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us