Learn the ways in which you can use your email integration to efficiently manage your email.

By using the email features that are available in Pega Platform, you can customize your email integration to fit your organization's needs. For example, create and send email by using automations, or use an email channel to automatically update a case.

• Implementing an email bot for an Email channel
• Sending automatic emails from cases
• Pega-supplied automations

• Integrating with an email provider