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Creating barrier templates in Pega Care Management

Updated on December 22, 2021

You can create barriers at any time and add them to the personal health plan. Within the context of a care management case and goal achievement, a barrier is anything that prevents a patient or a member from completing the goals that are documented in the system. Barriers also include social determinants.

If you have glucose self-monitoring as a goal and you have not been taught the self-monitoring process, then you have a barrier. In this example, if you are also blind, that might change the way that the education is delivered.

Note: If you extend the accelerator classes for alerts, barriers, or fulfillments in your implementation layer, you need to ensure that the work objects are created for the extended classes. To do this, save the DisplayAlertHeader, DisplayBarriersHeader, and DisplayFulfillmentsHeader section rules to the implementation layer and then use dynamic class references to create the work objects. For information, see Setting dynamic class references for Business Analyst portal rules in Pega Care Management.
Note: Because look-up data pages do not support dynamic class referencing, you need to save the D_BA_Barrier rule in the appropriate implementation-layer class context so that the data page can fetch the implementation-layer specific data. Otherwise, the look-up fails and the data page does not return any data.
Pega Care Management Implementation Guide
Before you begin: Configure social determinants of health for your organization. For more information, see Configuring Social Determinants of Health.
  1. Log in to the application by entering the user name for the Business Analyst operator and the password that you specified.
  2. Click Launch portalCM Business Analyst
  3. In the navigation panel, click NewBarrier and enter a name for the barrier.
  4. Complete the details in the wizard by selecting options from lists, clicking buttons to indicate your choices, selecting a check box when appropriate, and entering text when needed.
  5. Click New to create a new barrier or Copy from existing barrier. If you copy from an existing barrier, select it from the Copy from existing barrier list.
  6. To make this template available for use, select the Active check box.
    This means that a care manager can find the template when searching or a business analyst can use it when attaching tasks to an intervention in the Business Analyst portal.
    Entering details for a barrier
  7. Click Continue to add one or more interventions. For more information, see Configuring interventions.
    For example: You might add an intervention to engage the patient in a nutritional counseling program.
  8. Click Continue to review the information and then click Finish.
  • Previous topic Creating goal templates in Pega Care Management
  • Next topic Creating intervention templates in Pega Care Management

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