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Volume of open disputes in different stages for acquirer

Updated on May 27, 2022

Use the Volume of Open Disputes in Different Stages for Acquirer report in Pega Smart Dispute for Acquirer to display the current open volume of cases in different stages, based on a scheme that you select.

Pega Foundation for Healthcare
  1. Log in to Pega Smart Dispute for Acquirer.
  2. In the header of Dev Studio, in the Launch Portal list, select the portal in which you manage reports.
  3. In the left navigation pane of your portal, click Reports to open the Report Browser.
  4. In the Category list, select Open cases.
  5. Click the Volume of open disputes in different stages for acquirer report.
  6. In the From date and To date fields, specify the date range in which you want to retrieve the report details.
  7. Optional: To customize the report, in the upper-right corner of the Volume of open disputes in different stages for acquirer report tab, click Edit report, or select an option in the Actions list.
  8. Click Submit. The system displays the report details.
    The following table provides description for the columns in the report:

    Volume of open disputes in different stages for acquirer

    Column NameDescription
    SchemeAssociation or Card Networks. For example, Visa or Mastercard.
    StageSpecific stages in Dispute processing (Chargeback/Pre-Filing/Filing).
    No of casesThe total number of open disputes.

    Volume of open disputes in different stages for acquirer report
    The Volume of open disputes in different stages for acquirer report displays the current open volume of cases in different stages based on the scheme.

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