Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      


Updated on May 6, 2021

The Assessments feature helps you create new assessments, questions, or question pages. Use the Assessments component to create, configure, and conduct assessments.

A part of the assessment management section that shows an option to create

For Pega Government Platform, Config Assessment is only added to pyCaseManagerLinks (the left navigation panel) for a specific access group, for example, the pgpmanager access group. To show Config Assessment for another access group, update the Data-Portal when rule for ShowConfigAssessment.

For Investigative Case Management, Config Assessment is only added for the ICMsupervisor operator. To add Config Assessment to another portal, for example, ICMAgent, add it to the instance of pyCaseManagerLinks PegaPS-Data-Portal-ICMAgent that refers to pyCaseManagerLinks PegaPS-Data-Portal-ICMManager.

Summary of features

Configuration of assessment includes providing an SLA name and interpretation with minimum or maximum score range. The following are the typical steps in working with assessments:

  1. Add a new assessment from Config Assessment.
  2. Configure the assessment for SLA and interpretations.
  3. Conduct an assessment from a case, for example, from an investigation case.
  4. View the conducted assessments from a case with interpretation score and status.
  5. Calculate risk.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us