Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Increase predictive power with Real-Time AI Connectors (8.3)

Updated on May 3, 2021

Pega Marketing™ 8.3 real-time AI connectors provide a new set of APIs that enables clients to plug in third-party AI engines to their Pega Customer Decision Hub.

While a next-best-action strategy is being executed, Pega can initiate service callouts to external AI services in tandem with Pega’s native AI capabilities, giving clients the power of both services in real-time. Modeled on Pega’s open architecture, these connectors build off existing APIs for OCR and speech-to-text processing that bring other capabilities into the Pega environment.

The results are increased accuracy, predictive power, extensibility, and accelerated development while decreasing the time to value.

In 8.3, real-time AI connectors are available for the Google AI Platform, giving clients access to advanced AI models, including TensorFlow for developing and training deep learning models and XGBoost for gradient-boosted decisions trees.

"Real-time AI connectors"
Real-time AI connectors

For more information, see Connecting to a Machine Learning as a Service model and Configuring a machine learning service connection.

  • Previous topic Adopt best practices for strategy building with Next-Best-Action Designer (8.3)
  • Next topic Personalize product offerings with Bundle Negotiator 2.0 (8.3)

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us