In Pega, real-time containers provide next-best-action (NBA) content on-demand, personalizing each customer’s experience on the web, and making it unique. But service-level agreements (SLAs) become more and more aggressive every year – so we decided that containers needed a makeover.

We have raised our game and re-designed our web technology to greatly extend its speed and scale. With the latest release of Pega Infinity™, we have optimized our real-time containers to:

• Satisfy the SLAs of the highest traffic websites in the world.
• Deliver a tenfold increase in performance.
• Return decisions in less than 100ms.
• Support more than 10,000 next best action requests per second.
• Eliminate time-outs and static experiences.

For more information, see the "Treatments" chapter of the Pega Marketing User Guide on the Pega Marketing product page.